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Questions
Q: What if I don't have a reservation yet?
A: You can still order a package. In the checkout, just enter "no reservation" in hotel fields. Then get a hotel from Uberoom or any other source, and reply to your Order Confirmation Email with the hotel name and confirmation number.
Q: Do I call my hotel?
A: Nope. All you have to do is order and we handle everything else.
Q: Which hotels, B&Bs, or VRBOs can I get decorated?
A: Yours! Any one in the U.S.! Your card is not charged until set-up is confirmed.
Q: What if I change my mind?
A: You can save $25.00 and set it up yourself, change your reservation, or cancel your order.
Q: Do we get to keep everything?
A: Yes. Everything is yours to keep.
Q: Can we order last minute?
A: Order early and get free shipping!
Q: Can I surprise a loved one?
A: Yes! Even if a reservation is in someone else's name, we make sure everyone keeps it a surprise.
Q: Do I get a contact at my hotel, B&B, or vacation rental?
A: Yes. We give you a contact in case you have any last minute changes.

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The Giacomo Casanova
The Giacomo Casanova
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Alcohol

State Restrictions, Shipping Alcohol, How We Respond to Requests from Underage Customers, and more...

  1. What states can Uberoom.com ship alcohol to?

  1. What states can Uberoom.com ship alcohol to?
    We ship non-alcoholic items to all 50 states. Many states prohibit out-of-state retailers from shipping wine to residents of their state. In order to deliver to some states, we have partnered with Wine.com. State laws on wine shipping are complex and under constant review.

    If your state has recently passed new laws regarding alcohol shipments, but the state is still listed below under "States where we do not ship wine," the new laws relate to wineries only, not to retailers like Überoom.

    For orders containing alcohol, below is a list of states we ship to, as well as details on which states do not allow alcohol shipments.

    States where we ship Überoom packages without alcohol

    All 50 U.S. states


    States where we DO ship wine and champagne1
    California
    Colorado
    Connecticut
    Illinois
    Louisiana
    Massachusetts
    Missouri
    Nebraska
    Nevada
    New Jersey
    New Mexico
    North Carolina
    North Dakota
    Ohio
    Oregon
    Texas
    Virginia
    Washington
    Washington D.C.
    West Virginia
    Wyoming


    States where we DO NOT ship wine and champagne2
    Alaska
    Alabama
    Arkansas
    Arizona
    Delaware
    Florida
    Georgia
    Hawaii
    Idaho
    Indiana
    Iowa
    Kansas
    Kentucky
    Maine
    Maryland
    Michigan
    Minnesota
    Mississippi
    Montana
    New Hampshire
    New York
    Oklahoma
    Pennsylvania
    Rhode Island
    South Carolina
    South Dakota
    Tennessee
    Utah
    Vermont
    Wisconsin