Privacy Policy | Uberoom
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Q: What if I don't have a reservation yet?
A: You can still order a package. In the checkout, just enter "no reservation" in hotel fields. Then get a hotel from Uberoom or any other source, and reply to your Order Confirmation Email with the hotel name and confirmation number.
Q: Do I call my hotel?
A: Nope. All you have to do is order and we handle everything else.
Q: Which hotels, B&Bs, or VRBOs can I get decorated?
A: Yours! Any one in the U.S.! Your card is not charged until set-up is confirmed.
Q: What if I change my mind?
A: You can save $25.00 and set it up yourself, change your reservation, or cancel your order.
Q: Do we get to keep everything?
A: Yes. Everything is yours to keep.
Q: Can we order last minute?
A: Order early and get free shipping!
Q: Can I surprise a loved one?
A: Yes! Even if a reservation is in someone else's name, we make sure everyone keeps it a surprise.
Q: Do I get a contact at my hotel, B&B, or vacation rental?
A: Yes. We give you a contact in case you have any last minute changes.

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Privacy Policy

It is our policy here at Überoom to never share customer information.  All transactions are encrypted and transferred via Transport Layer Security (TLS) to a Secure Sockets Layer (SSL) secured server and verified.  We believe sharing customer information of any kind with any affiliates is wrong.  We value the trust you place in Überoom, and we want you to be aware of the safeguards we have in place to respect your privacy.  The following policy tells you about the information we collect about you and how we use it.  If you have any questions or concerns about our privacy policy, please contact us at

Types of personal information we may gather

Überoom gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, and improve your Überoom experience.  The following are examples of the personal information we gather from you.

  • Purchases — When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.
  • Non-Purchases — There may be instances when you are not making a purchase at Überoom and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information.  Some situations when this may occur are when you return or exchange merchandise, receive a gift from Überoom or enter a contest or participate in a promotion or survey sponsored by Überoom.
  • Personal Account – If you create a Personal Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and payment information.
  • E-mail updates — When you subscribe to receive Überoom's e-mail updates featuring exclusive offers (like free shipping), product news, contest announcements and more, we require your e-mail address. We default your account during check-out to unsubscribed, because we believe customers should not be tricked into signing-up for updates they do not want.  You can unsubscribe at anytime.

How we use personal information

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order.  We also may use your personal information to provide you with customized communications and keep you updated on the latest promotions or products that may interest you, but only upon your request.

Creation, Migration and Use of User Lists.

Company must have all rights necessary to create or otherwise obtain User Lists, migrate User Lists to, and use User Lists on, the Google Display Network. Google will not allow another advertiser to use your User List without your consent.

Selection and Targeting Restrictions.

Company may not use User Lists to select or target advertisements (i) based on past or current activity by Users on adult or gambling sites, government agency sites, or sites directed at children under the age of 13 years or (ii) based on other inferred or actual sensitive information (including without limitation, health or medical history or information, financial status or other detailed information pertaining to a person's finances, racial or ethnic origins, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any crime, political opinions or beliefs, trade union membership, or sexual behavior or orientation).

Notice Requirement.

Company's posted privacy policy should include information about Google, the User Cookie, and an appropriate description of your use of remarketing in online advertising. The remarketing description must be included in the privacy policies of all sites that include the remarketing tag or otherwise gather information for remarketing.

PII Restrictions.

Company may not, for the purpose of serving Ads, directly associate and store personally identifiable information ("PII") with the User Cookie without robust notice of, and the User's prior affirmative (i.e., "opt-in") consent.

Advertising Cookies Policy.

Company's use of the User Cookie via a User List is subject to this Interest Based Advertising Policy and the Google Advertising Cookies Policy. Google's use of User Lists is also subject to this Interest Based Advertising Policy and the Google Advertising Cookies Policy.

DoubleClick Boomerang and User List Services.

Company may not use a User List created via DoubleClick’s Boomerang or User List services on the Web Properties unless the sites from which those User Cookies were compiled (i) properly discloses the data collection and usage contemplated by this Interest Based Advertising Policy and (ii) complies with the privacy and notice requirements of this Interest Based Advertising Policy.

User List Transparency.

Company grants to Google the right, should Google elect to do so, to display to any User that is part of Company's User Lists that the User is on at least one of Company's User Lists, along with displaying Company's domain or display name.

In Ads Notice Labeling.

Google may also, should Google elect to do so or should Customer request Google to do so, label advertisements served based on User Lists with notices or overlays intended to advise Users that the advertisements are based on User Lists, and Company may not modify or obscure these labels.


If Company is using third-party ad serving in order to serve Interest-Based Advertisements, then Company needs to comply with both the Third-Party Ad Serving Policy and this Interest Based Advertising Policy. To the extent there is any conflict between this Interest Based Advertising Policy and the Third-Party Ad Serving Policy then Company needs to comply with the version of the conflicting provision in this Interest Based Advertising Policy.