Published on December 15th, 2009View Comments

Throw a New Years hotel party and save with our 2010 Givaway (Source: Photo Denbow)
If you haven’t started making plans for New Years, let us help you out. Überoom understands our customers and we know this year hasn’t been the easiest on everyone. We want to help you turn over a new leaf with a good time on our dime. 201 dimes to be exact.
Book an Überoom New Years Hotel Package for the night of New…
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Published on November 10th, 2009View Comments

Celebrate 2010 with the ghost of Charles Melville Hays (Source: Vince Alongi)
Welcome to a new decade: the 2010′s. Sure its no 2000 but on the bright side, there will be no over-hyped Y2K fears to dampen our spirits. So it’s time to start planning on where to experience such a momentous event, and to get the best view of 2010′s first sunrise, its also time to start booking.
1) The Fairmont Château Laurier, Ottawa, Canada $250 and up
Named…
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Published on November 2nd, 2009View Comments

You have their full attention – but that’s a good thing. (Source: markjhandel)
1) Free in room Wi-Fi
I’m still amazed at the mid- and upper-level hotels that continue to not offer or, even worse, charge their guests for Wi-Fi. In the very least, hotels should offer free Wi-Fi in a quiet area where guests can go to conduct business, away from the bar. Hotelchatter.com does a thorough study each year and compiles a quick reference chart. If your…
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Published on October 15th, 2009View Comments

Customer service numbers are up almost across the board despite hotel amenities and staff cuts.
Times are tough in the hospitality industry, but even with hotel amenities and staff cuts, most are getting higher customer service marks.
The newly released survey by J.D. Power and Associates showed most hotels in the U.S. did better in satisfying guest needs from June 2008 to May 2009. We’d like to propose three major reasons for this improvement.
First, hospitality jobs are becoming scarce…
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